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When you
purchase a computer or any peripherals
from us, your machine has warranty on
parts and labour. However on expiry of
this warranty, you can purchase onsite
warranty for an annual fee or can keep us
on call basis. A great deal! Onsite means
we will do our utmost to fix the problem
at your place, and if it requires more
extensive attention, we will ship it to
the service centre for repairs. We have two types
of services available:
- Annual
Maintenance Contracts:
Support Contracts for businesses
and individuals. We sell our
skills and knowledge to you. We
tailor our support contracts to
your needs. From availability to
hardware replacement.
Without
Spares:
Since many users have experienced that
the quality of parts supplied by us are
very good and rarely do the componets
fail, they would prefer to go for Annual
maintenance contracts without spares. In
this case the labour is completely free
and only cost at actuals of the
components if required are charged. Here
too we try to solve the problems on site
itself but if it requires more extensive
attention, we will take it to our
workshop repairs. In case of no
availability of spares or if repairing is
going to take a long time than we do
provide you with replacement units.
With
Spares:
It is similar to the above services
except that everything is included in the
charges for the AMC and you need not
worry on any other charges at all.
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